FAQs

Shipped With The Same Discipline You Train With 📦

Every Reaver order is fuel for someone's grind. We pack and ship like it matters, because to you, it does.

📦 How We Process Your Order

Order placed? We're already moving.

  • Processing takes 3 to 5 business days
  • Every package gets inspected and packed properly before leaving our facility
  • Tracking hits your inbox the moment your order ships out

No sloppy handoffs. Your order leaves here right, or it doesn't leave.

🚚 Delivery Timelines

🇺🇸 United States

  • 15 to 20 business days after processing

🌍 International

  • 15 to 30 business days after processing

Customs, carrier congestion, weather, holidays, and seasonal peaks can push these windows a bit. Your tracking will always show the latest.

🔎 Watch Your Order Move

The second your package ships, you get an email with your tracking number and link. Open it whenever you want and follow your order all the way to your door.

✏️ Changes & Cancellations

Typo in the address? Ordered the wrong thing? Move fast. Email us within 24 hours of ordering to:

  • Cancel your order
  • Update your shipping address
  • Fix any order details

Once your order enters processing or ships, we usually can't touch it anymore, so the earlier you reach out, the better.

📧 support@reaver.com

📬 Pro Delivery Tips

Triple check your address at checkout, it saves everyone a headache. Most carriers attempt delivery more than once before sending packages back, so keep an eye on tracking and plan around your delivery window.

💙 Damaged Or Wrong Item?

If your order shows up damaged or something's wrong, we'll handle it. Send us:

  • Your order number
  • Clear photos of the packaging and product
  • A quick rundown of the issue

Our team reviews every case and gets replacements moving fast where applicable.

📧 support@reaver.com

🤝 Support That Never Skips A Day

Before, during, or after your order, we're here all 7 days for:

  • Order and tracking updates
  • Shipping and delivery questions
  • Product info and usage guidance
  • General questions
  • Wholesale and bulk inquiries

📧 support@reaver.com
⏳ Typical response time: within 24 hours